PRIVACY POLICY

Last Updated: September 9, 2026

At Elias Distributor Inc., we respect your privacy and are committed to protecting the personal information we collect through our website, business communications, quote requests, orders, and related services.

This Privacy Policy explains what information we may collect, how we use it, with whom we may share it, and the choices available to our customers and website visitors.

1. Information We Collect

We may collect information that you provide directly to us, including:

• First and last name.

• Company name.

• Business or shipping address.

• Email address.

• Telephone number.

• Information related to quote requests.

• Billing, shipping, and order information.

• Information necessary to process payments.

• Commercial information related to the products you wish to purchase.

• Communications with our team.

We may also automatically collect certain technical information when you visit our website, such as:

• IP address.

• Device type.

• Browser type.

• Pages visited.

• Date and time of access.

• Information collected through cookies and similar technologies.

2. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and quote requests.

• Process and manage orders.

• Coordinate payments, transportation, delivery, and logistics.

• Communicate with customers, suppliers, and business partners.

• Provide customer support.

• Improve our website, products, and services.

• Prevent fraud, unauthorized activity, and security risks.

• Comply with legal, regulatory, tax, customs, and commercial obligations.

• Send marketing or promotional communications where permitted by law.

• Maintain records related to our business operations.

3. Payment Information

When you make a payment, financial information may be processed directly by banks, payment processors, or other financial institutions.

Elias Distributor Inc. may not directly store complete credit or debit card information when payments are processed through third-party providers.

Such payment processing may also be subject to the privacy policies and terms of the applicable payment providers.

4. Sharing Information With Third Parties

We may share personal information when reasonably necessary with:

• Transportation and logistics companies.

• Freight forwarders.

• Customs brokers.

• Suppliers and manufacturers.

• Banks and financial institutions.

• Payment processors.

• Website hosting and technology providers.

• E-commerce service providers.

• Accountants, attorneys, and professional advisors.

• Government or regulatory authorities when legally required.

We do not sell our customers' personal information to third parties for their own commercial purposes.

5. International Data Transfers

Due to the international nature of our operations, your information may be processed, stored, or shared with suppliers and service providers located in other countries.

Where appropriate, we take reasonable measures to protect personal information during such transfers.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Enable proper website functionality.

• Remember certain preferences.

• Analyze website traffic and performance.

• Improve the user experience.

• Measure the effectiveness of our business or marketing activities.

You may configure your browser to block or delete certain cookies. Some website features may not function properly if certain cookies are disabled.

7. Marketing Communications

We may send information about our products, availability, pricing, promotions, or business opportunities when you have requested information or when such communications are permitted by applicable law.

You may request to stop receiving promotional communications at any time by using the unsubscribe method provided in the communication or by contacting us directly.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Fulfill the purpose for which it was collected.

• Maintain business and accounting records.

• Comply with tax, legal, or regulatory requirements.

• Resolve disputes.

• Enforce our agreements and legal rights.

9. Information Security

We use reasonable administrative, technical, and organizational measures to protect information against unauthorized access, loss, alteration, disclosure, or misuse.

However, no method of transmission over the Internet or electronic storage can guarantee absolute security.

10. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

• Request access to your personal information.

• Request correction of inaccurate information.

• Request deletion of certain personal information.

• Withdraw certain consents.

• Object to or restrict certain uses of your information.

• Request information about how we use or share your personal information.

To exercise any applicable privacy rights, please contact Elias Distributor Inc. using the contact information provided below.

We may request reasonable information to verify your identity before processing certain requests.

11. Children's Privacy

Our products and services are primarily intended for businesses and adults.

We do not knowingly collect personal information from children. If we become aware that personal information from a child has been collected improperly, we may take reasonable steps to delete it.

12. Third-Party Links and Services

Our website may contain links to websites, platforms, or services operated by third parties.

Elias Distributor Inc. does not control the privacy practices of those third parties and is not responsible for their policies, content, or practices. We encourage you to review their respective privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our operations, services, technology, or legal requirements.

The updated version will be posted on our website with the revised "Last Updated" date.

14. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact:

Elias Distributor Inc.

Email: [email protected]

Business Address: 1771 Robson Street Suite 1359 Vancouver BC V6G 3B7

Website: eliasdistributor.com

© 2026 Elias Distributor Inc. All rights reserved.